It happens. You are working along and out of the blue the system hangs or blows up! What happened? Is it something you did, is something wrong with the company network or is it that bug in the application?
You are left wondering was it the company network? Did I do something I shouldn't have? Is it the application's fault? Perhaps its a bug? Would you like to find out?
Most applications don't record that an error happened let alone let you know there was even an error. SuiteFactory captures all errors and keeps detailed information. You can view the error, ignore the error or immediately print the error.
SuiteError does more, it keeps a running history of all errors with a full system trace including pertinent information.
If you have SuiteFactory you have a log of all of the errors that have happened in SuiteFactory. This helps you and CCI by locating bugs and or LAN problems that affect your productivity
If an error occurs for any reason while you are either using SuiteFactory's User Runtime, Communication Engine or Maintenance Engine SuiteFactory will capture it, display a green frowny face to indicate an error has occurred and log it!
The user can click on the green frowny face and the last error that occurred will be displayed allowing you to print, ignore or save this error for a supervisor to review. No matter what the choice is this error is recorded in the error log and saved for analysis.
A complete error log is kept with relevant information including a detailed error trace where the error occurred with dates and times. An administrator can view the error log at anytime by going to the ‘View Error Log” menu..
We are only an Email away from reviewing your error log file so all you need to do is open an email, include the error log and send us a copy.